[Resolved]  MakeMyTrip.com — WANTED TO VOID THE TICKET

Address:

New Delhi, Delhi

After reading your story i wonder MMT is doing same thing with each costumer once u make booking they will be very nice and your call get connected with the agent very quickly however once i[censored] r trying to contact customer service u have told for long time WELL MY CONCERN IS STILL THE SAME FOR CANCELATION very bad experience this time as i made this reservation on the first day of the year with mmt and i realized that it will we not possible to go at the time of travel so i tried to VOID the reservation and called MMT an exe told i have to call the airlines for the same i called AIR INDIA for the same AIR INDIA told me it will be only possible to VOID the ticket with the travel agency who made the reservation so i again called and in a hope to get some help but no one was there to help me so i told that i want to speak to SOD agent told and promise me that i will get a call back hover i waited for 3 days as i had not received any call from SOD i called and informed that i want to talk to sod agent again told me to wait as he is arranging a call back and yes i got the call back from sod and sod promised to resolve the problem and get back to me in 24-48 hrs however its being almost 1 week i had not received any call or e-mail also find the ATTACHMENT of screen shot of e-mail which i received from AIR INDIA As i always made all my travel arrangements with MMT so expecting to get some hep and if not then i will be taking the case to next level consumer forum and ending up with some blogs HOPING FOR SOME HELP !!!Ritesh