[Resolved] MakeMyTrip India — airline ticket | |||
On 2nd of june this year i had booked a flight from kolkata to london through makemytrip, which i had to eventually cancel on the 21st of june due to visa rejection. The company website said that refund process would be initiated and that i would be updated within the next three working days, which the company failed to do apart from an email which said that my cancellation request had been initiated. After sending repeated emails and phone calls in the consequent days i was first told to wait for seven days, and then for a period ranging from 45-90 days. This i duely waited but makemytrip had still failed to update me or even start my refund process. After this period i went through yet another series of phone calls and emails and was told to wait for yet another period of 45-90 days. Now this seems to me utterly harassing and illogical considering the company's initial claim that refund would be started in three days and then taking it forward to ninety days. It is now more than four months since this entire episode has been started and still the company fails to refund my money. This is a matter concerning an amount of rupees 65, 000 and a huge disgrace to a company that boasts of grand repute, Was this information helpful? | |||
Dec 12, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 MakeMyTrip India Customer Care's response Dear Meghomala Bhattacharya, We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - • Booking id or • E-mail id/Mobile Number entered at the time of booking. We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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As i wants my money back soon as it was almost 5 months gone but i did not get single penny
From bhavik
[protected]@gmail.com