[Resolved] MakeMyTrip India — Amount debited twice from my account

lakshmi vaidehi

from Hyderabad, Telangana

Address:	500025
Website:	www.makemytrip.com

I have booked a ticket through makemytrip on 31/12/2016. While paying for the ticket, the amount was debited twice from my account. I lodged a complaint with makemytrip on 7/1/2017 (Reference ID:[[protected]]). I have been receiving mails from makemytrip for the last 15 days that the complaint will be resolved soon. But the refund is still not credited to my account.

Please process the refund as soon as possible.

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Mar 11, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

MakeMyTrip India Customer Care's response Dear Ms Vaidehi,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding refund.
As we have checked and found that refund of INR 6737/- has been successfully processed from our end, please find below the refund details :

NF[protected] 25-Jan=17 [protected] 113 PAYBACKF
NF[protected] 25-Jan=17 [protected] 3, 312.00 PAYUBIZ
NF[protected] 26-Jan-17 [protected] 225 PAYU
NF[protected] 2-Feb-17 [protected]W 3, 087.00 PAYU

Kindly do let us know once the refund received by you.

Awaiting for your revert!!

Regards
MakeMyTripCare.