[Resolved] MakeMyTrip India — amount deducted from account and not refunded yet (67 working days passed)

Harshdevnani

from Delhi, Delhi

Address:

Jaipur, Rajasthan, 302002

I was booking a ticket on make my trip from bangalore to jaipur on 17.07.2018 (Booking id nf[protected]) and the amount i. E. 7851.00 was debited 4 times from my account. I got my account credited 3 times (2 times on the same day and 1 time on 22.07.18) but 1 refund is still pending. I raised a complaint on make my trip regarding this issue but i didn't got the perfect solution. They are asking to contact the bank (Punjab national bank) and bank is asking to contact make my trip. It has been more than 3 months and i'm not getting any solution.

I have given application 2 times in my bank (Punjab national bank, johari bazar, jaipur 302003) but the bank officials are not responding to it.

I'm attaching a statement given by make my trip.
Please provide me a solution.

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Nov 26, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Oct 22, 2018

MakeMyTrip India Customer Care's response Hi Harshdevnani,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we have checked from our end and found only one payment which we have refunded.

Please share the bank statement from the date of transaction till today so that we can again check it with the merchant.

Assuring you best of our services.
Team-MakeMyTrip Care

Oct 24, 2018

Updated by Harshdevnani Attaching Pictures Of The Bank Statement