[Resolved]  MakeMyTrip India — amount rs.600 debited by my banker on 20/07/2017 but bus ticket not generated. refund requested.

Address:Bangalore Urban, Karnataka
Website:makemytrip online booking of bus ticket

I am umesh v godbole bengaluru karnataka. On 20/072017 i tried to book online bus reservation from bangalore to soraba/sagara through makemytrip and i paid rs.600 towards the same using my corporation bank debit card. After the payment process was done suddenly the online bookig site of makemytrip logged off automatically without generating the ticket. But to my surprise the amount of rs.600 is debited to my sb account. Now i have to request you to look into the matter and immediately credit back the amount to my bank account..
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Oct 5, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Aug 04, 2017
Updated by Umeshvgodbole
I have just submitted my complaint today 4.8.17 and expecting immediate solution.
Verified Support
Sep 04, 2017
MakeMyTrip India Customer Care's response
Dear Umeshvgodbole,

We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience. Further, in reference to your complaint while validating the issue we have found that a few important details are missing.

Please provide us with the following details: -

• E-mail ID or
• Mobile Number used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

I booked my flight tickets (Hyderabad to Patna) on 06/08/2017 for Rs 12605.00 with a booking reference no. NF[protected]P2. This particular amount is debited twice. I have not received any notification till now through mail or SMS. I kindly request you to look into this and do the needfull.

Regards
Ashok Kumar

PNR: 02ST7H
Flight LB614 AMD BLR on 30/04/2017

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