MakeMyTrip India — Bad experience of journey dated 26.01.21

Sir the bus experience was pathetic, the below mentioned issues which I could find, please note take the same and do the needfull and return my money :

- during this covid time, the bus was not cleaned and dirty too.
-Ac was not working all time, although I have paid for AC
-Inner Glasses window was not there at the top, causing the whole journey troublesome.
- the slider of the cabin was not working properly, during the whole night I have to slide them 40 or more times, which disturbed the whole night sleep
- charging point of the phone was not there
- bus was late too, as per scheduled time in picking and departing
- my destination was Narol, however bus was never reached at the narol(they departed us earlier narol)

I hope the above-mentioned reason and raises the serious concern.

For any further clarification feel free to contact me

Regards
Rajshekhar
Mai [protected]@gmail.com
Date of journey 26.01.2021
From to : ajmer to Ahmedabad
Booking idd Nu[protected]