[Resolved]  MakeMyTrip India — booking failed my money got deducted

In the date of April 8th 2792 rs deducted from the upi which is linked to States bank of india and booking got failed but till today 27/04/2019 i didn't get my amount back
More than a 15 times i chat with Myra assistance and also phone conversations with a customer care but no use,
Everyone telling "In next 24/48 he's our finance team will call you"but till today no one call,
I shared a bank statement in Email and also in chat they are taken and again and again they are asking the same
My booking ID-NH[protected]
I submitting 08/04/2019 to 27/04/2019 bank statement details

I didn't see anywhere this kind of negligence
+3 photos
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Jun 11, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
MakeMyTrip India Customer Care's response
Dear Purostham,

Regret the inconvenience
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the booking ID so that we can assist you further.
Regards,
Team- MakeMyTrip Care
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