MakeMyTrip India — Booking no. NF[protected]

Dear Sir / Madam,

I am writing to you to raise an issue about: Airline Tickets and Fares

The issue that I have experienced was: The Airline : Air Asia had created a credit shell for the ticket price which was to be used later but after the Government's directive they have deposited the amount to Make my Trip account which is not reflecting and also neither has it come back to my wallet or credit card.The reference no. given by Air Asia is 82551560 for refund of Rs.3580.

It occurred on: 8/04/2020

Look into the above matter on a priority basis

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Nidhi Goel