MakeMyTrip India — Booking placed but isn't visible however money got deducted from bank account

I placed a train booking today from delhi to rishikesh through makemytrip india app.
I paid from google play however the booking placed is not visible on app but money got deducted from my bank account that is of Rs 3477.59.
Please help to get this amount refunded .I have been continuously trying for customer care but there's no way to reach the MMT customer service whether its mail or calls.
I have sent my issue over instagram, facebook but no replies.
Kindly help to get refund my money as booking is not there visible.
Attached is the screenshot of the money deduction only proof I have .

thanks & Regards
Neha Rawat
[protected]