[Resolved]  MakeMyTrip India — bug in app lead to pay 1056 per person extra for 4 travellers

Dear ma'm/ sir,

It is geniun and humble request that while making booking through your app i. E mmt app we encountered bugg/error

And due to this we we being 4 travellers (2 couples) could not book package from one app under same booking i'd. And to strange when we book same package for 2 travellers it got booked, and this bugg finally end us to pay rs.1056/- +gst extra. Per head that is rs.4435/-

Moreover while booking your hotel "the small hotel krabi" was showing breakfast included in front of meal but again to strange when we received email it is mentioned that 'room only' under meal.

Being mmt as trusted brand we finally booked with the confidence that we finally decided to give this thing in your knowledge and believe ofcourse will be supported and as well as appreciated for bringing this error into your knowledge.

But in return when we received call +91-[protected] we felt like that mmt people were not ready to even understand the humble and geniun request.

So things happened unbelievable as we believe mmt as most trusted brand for travellers.
Mentioning my booking i'ds as well screenshot of error which is still prevailing.
Booking i'ds:
Nl[protected] sandeep and sagar

Nl[protected] raman and gautam

So expecting same would be considered on priority basis and would be compensated as soon as possible or will be adjusted in balance payment yet has to be made.

Regards:
Sagar wadhwa

Firstly - your trusted customer

Secondarily - manager, amar ujala publications chandigarh
Sagar. [protected]@gmail.com
[protected]@chd. Amarujala.com
[protected]
[protected]