MakeMyTrip India — bus ticket incorrect bus and seat number | |||||
My mother who is 69 yrs was traveling to mangalore from bangalore.. Ticket which was booked from make my trip vrl travels.. Last moment made changes to the seatno and bus. We had booked seater which she is comfortable and 3rd from front row 10 no seat... But after boarding they make her sit in sleeper 21 which is behind seat last row. Whole journey she was suffering with pain and uncomfortable.. There was no assistance in the bus.. Only driver who did not attend to my mother query... This is really disturbing and sad that for an aged woman they changed the seat no... Even if they were relocating cannot they see the age of the passenger and re - assign the seat. Was this information helpful? | |||||
MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 03, 2019 MakeMyTrip India Customer Care's response Dear Customer, Greetings from MakeMyTrip.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. We thank you for writing to us. Regards, Team - Makemytrip | |||||
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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NU[protected]
Ticket from : DIU to Ahmedabad
Booked on 16 Jun 2019
Journey date :[protected]
Dear sir/Madam
Refund of Rs 532 is not credited back in my account so far.
Please do need full.
Thanks
Rajvir Singh