[Resolved]  MakeMyTrip India — cashback for booking id nf[protected]

Booking id nf[protected]

I had booked the ticket under some promotion of icici card, entered the promo code, but on payment it failed. And retry for payment page came. I tried repayment. Now mmt is not giving the cash back saying that you did not entered the promo code.. That is bit funny, seems their app has some serious issues and it removed the promo code. After continues explanation to the customer care i fed up... And forgot it.

This was an ugly exp with mmt mgmt, they remove the code and then will say customer u never entered it.. Many of times the payment will get failed. Customer support (Abhinav, whom i was interecting) sent me exactly same email 10 times on my reply.

Such a pathetic service mmt gives.

Thanks for reading, beware of this monster.
- pankaj
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Dec 25, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2017
MakeMyTrip India Customer Care's response
Dear Mr Sharma,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the cash back refund.
Please be noted that we have initiate the refund of INR 1, 250/- on 24th Nov17. Within 3-4 working days, depending upon your bank's processing cycle the refund will get reflect in your original form of payment.

Awaiting for your revert!!

Regards
MakeMyTripCare.
Sep 05, 2021
Updated by 39Pankaj
Thank you
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