[Resolved] MakeMyTrip India — cheating done by makemytrip | |
Hi i booked hotel from makemytrip mobile website while doing search i was shown free breakfast & free wifi available in the hotel aman continental delhi & i have shared my concern with makemytrip support but they denied to give free breakfast to my guest.in app they show different search result & in app hotel aman continental show only free wifi included in search result but in moblie website seach result is different. My registered email id : [protected]@gmail.com. When i contacted them they said me that they cannot find my room category for date 30 sep as room sold out & trying to manipulate me by saying that they want screenshot of hotel at the time you booked room & i told them no one book room by taking screenshot. I also told that if you can show my room category for today date i can provide screenshot for same but they are unable to do. I paid more amount for deluxe room but have not get breakfast included. When i asked for breakfast they said you have to pay rs 231 to hotel but i have already paid & booked room by seeing free breakfast & free wifi.in app it show free wifi but in mobile website it show free breakfast & free wifi. For proof i am attaching screenshot of mobile website search result, app search result & same room category with breakfast less than amount available which i paid that is rs 2602. Kindly refund rs 462 & take strict action against makemytrip
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Oct 2, 2018 Complaint marked as Resolved I received call from customer support & my issue got solved MakeMyTrip India customer support has been notified about the posted complaint. | |
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