[Resolved]  MakeMyTrip India — complaining to refund amount of 500 for cost incurred from alibillu to brahmavar

Please note we have booked durgamba bus from bangalore to bhadragiri on 31/08/2019 are pnr: 3037786, seat no: 27, 28, service no. 33d (Bng-mng-udp-kpr), bus no: ka-51 b 3343, but due to engine failure bus stopped in middle of sakleshpur ghat at alibillu.. Later on we were not given backup bus and also had to travel in ksrtc bus incurring our own cost. So please refund of rs 500for cost incurred from alibillu to our destination brahmavar, refund cost for inconvenience caused due to bus engine failure. Please consider this on urgent or else we shall file complaint to durgamba motors and also for your app. So do the needful at the earliest.
Was this information helpful?
No (0)
Yes (0)
Mar 25, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Sep 01, 2019
Updated by Chaya bangera
Please refund cost for RS 500 for cost inconvenience from place where bus engine was stopped till destination
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Chaya,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8077
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information