MakeMyTrip India — Complaint regarding unresponsive towards refund of money

On 21st of October at around 11:39 PM I booked a flight from Bengaluru to Guwahati from MakeMyTrip. the flight was scheduled on 23rd of October, 6:15 AM. The flight was of Indigo Airlines and the flight number was 6E-457. I made the payment to MakeMyTrip via Googlepay and the transaction was a success. But I didn't received any confirmation for the ticket and later when I called up the airline (Indigo)to inquire regarding the same they told me that they hadn't received any bookings under my name. The amount which was deducted was Rs 6, 056 . Later I tried to get in touch MakeMyTrip regarding refund of my money but they were totally unsupportive . I tried various numbers all I could get was automated calls and they sent me a email id where I was asked to request for refund and as I did sent the refund request to the mentioned email id it turned out that the Id was invaild one and I could find no other way to contact them. The screenshot of the payment is shared here.. please help!