[Resolved] MakeMyTrip India — Delay in refund for cancelled flight by airlines | |||||
Makemytrip booking id : nf[protected] Pnr: 2m0avn Cancellation reference no: in1608r5s1360718 Request date of refund: 2nd august 2016 Expected date of refund: 11th august 2016 Refund amount: rs. 3455/- Cancellation type: flight non-operational Flight details: air pegasus Bangalore (Blr) togoa (Goi) Departure: 12th august 2016, 13:25 hours Arrival: 12th august 15:00 hrs It's almost being close to 1 year and i still haven't got my refund from air pegasus or make my trip. Both of the companies do not give out the expected date of refund. The airlines do not have a customer care service at all. They don't pick up their calls or do not respond to my mails. Mmt says that air pegasus has to give them the refund first and then they will refund the amount to the passengers. Even though the flight is cancelled by the airline no refund is credited to my account till date and make my trip website is showing my booking in the cancelled section with the refund status shown initiated for the past 8 months. I request air pegasus / make my trip to credit my full amount along with all charges. Was this information helpful? | |||||
Jun 9, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 05, 2017 MakeMyTrip India Customer Care's response Dear Mr Nair, Greetings from MakeMyTrip!! We are sorry to read about the issue, In reference to your complaint regarding the refund for Air Pegasus. Please be noted that we are constantly in touch with airline and as if now we did not received any refund from airline. So as soon as we will receive the refund in our account, we will get the refund process in your original form of payment. We sincerely regret for the inconvenience. Regards Team-MakeMyTripCare. | |||||
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