[Resolved] MakeMyTrip India — Denying to give me a cashback | |||||
I have a genuine record to prove it that i had applied the coupon as per the deals requirement and the website indicated me that the offer has been applied successfully at the time of booking. In case, makemytrip has no intention to fulfil their promise and trying to mislead the customer. I have captured all the screenshots of the offer and I will make sure that this fraud by MakeMyTrip is exposed. This has happened to me before also and I knew this might happen again because i have no trust left on this travel company this is the reason i took a screenshot of “applied offer” at the time of booking. This time i am not gonna tolerate this. As per the T&C of the offer, it was clearly mentioned that the customer will have to apply MMTCTC coupon at the time of booking, i applied that (screenshot is attached) and i had to make payment through an axis bank debit or credit card, so i did that too. I request Makemytrip not to ignore the case and look into this matter further. I want my cashback as i had availed it successfully. Company is saying that they are not seeing any offer applied from their end, this is not my fault I have proof that i applied the coupon. I had plenty of good alternatives at the time of booking but i chose make my trip because of the offer. You cannot cheat your customer like this. Guys do not go for this travel company they are seriously a big fraud. Was this information helpful? | |||||
Feb 27, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jan 26, 2017 MakeMyTrip India Customer Care's response Dear honestmuggleWe were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - Booking ID or - Email address used at the time of booking We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care | |||||
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