[Resolved]  MakeMyTrip India — did not get cash back

Website:makemytrip.com

Hi team,

This is regarding pnr no h6nngp & makemy trip booking id: nf[protected] ticket booked from delhi (Del) to pune (Pnq) on may 26th 2017 and journey date 25 july 2017. I have booked ticket with citi bank card with cash back offer rs 1200 which will be refunded back to my account with in 60 days but still i didn't get any cash back till now. I tried to contact customer care multiple times but no response from them.

This is not the proper way to deal with the customer and expecting earliest reply on my query.

Let me know if any further details req from my end..

Thanks & regards
Vikas joshi
[protected]
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Aug 30, 2017
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2017
MakeMyTrip India Customer Care's response
Dear vikasjoshi.00

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
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