[Resolved] MakeMyTrip India — E ticket not provided for return floghts

prashant kurle

Address:	Ab245dd
Website:	Www.Makemytrip.com

Hi, I booked my flight from mumbai-hyd-tirupati and return from vijaywada-hyd-mumbai. They confirmed tickets while taking payment but later kept emailing change in flights and now I only have my outbound flights confirmed.But they haven't provided me with my return tickets yet. I have made more than 40 calls each lasting 1hr plus calling from UK but no response yet since a week. It's pure harassment, I wonder how celebrities are supporting such companies who are not concerned about customer service. The issue is escalated but no resolution yet and none of the supervisors/managers take responsibility to call back. I am travelling with a baby and am really frustrated as only 1 week remaining for my travel and no tickets. Hope someone hears n helps. My email - [protected]@gmail.com and no - [protected]

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Mar 20, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

MakeMyTrip India Customer Care's response Dear Mr Kurle,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Feb 14, 2017

MakeMyTrip India Customer Care's response Dear Mr Kurle,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the ticket cancellation.
As we have checked and found that one of colleague is in touch with you and she will update you regarding the same.

Kindly do let us know for any further assistance required for booking.

Regards
Team-MakeMyTripCare