[Resolved] MakeMyTrip India — failure of reschedule ticket

Swetachand

from Samastipur, Bihar

Address:	Ranchi, Jharkhand, 834006
Website:	www.makemytrip.com

I have changed my travel date from 11 Aug 2018 to 10 Aug 2018 with Indigo ticket id NF[protected] (ranchi to bangalore). Though my payment has been done for rescheduled indigo ticket but haven't got any confirmation email or messages. Also I've tried many times to contact costumer care but nothing had helped a bit, most of the nos. are not working. Kindly help me getting any confirmation about my booking or refund my rescheduled ticket amount.

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Sep 10, 2018

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2018

MakeMyTrip India Customer Care's response Hi Mr. Kumar,

Greetings from MakeMyTrip!!

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.
Team-MakeMyTrip Care

Verified Support

Aug 10, 2018

MakeMyTrip India Customer Care's response Hi Sweta Kumari,

Greetings from MakeMyTrip.

As discussed over the phone we have found that payment and as per your request we are processing the refund.

The refund of INR2220 will be credited within next 5-7 business days.

Thank you for your co-operation.

Regards,
Harjot Singh.
MakeMyTrip.

Aug 10, 2018

Updated by Swetachand Thank you so much for your co-operation