[Resolved]  MakeMyTrip India — False promise and worst customer care support.

Address:Dakshina Kannada, Karnataka, 575001
Website:www.makemytrip.com

Greetings.

I am a artist by profession and travel a lot and stay in resorts.

I used to use go ibibo in the past. my assistant asked me to try make my trip. I installed a app today and booked a resort in karnataka for 3days. I was happy. the service and the hospitality was awesome.

however my assistant also said if I refer to my friends and if they install and open the app I get 600 rs per refferel. I reffered 2 of my friends and they installed and opened the app. but 1200rs is still not credited to my wallet. your customer care ex told it will receive in 24 hours and I will get a reply from you. but still did not receive any reply. I called the customer care 8 times. they say they are not responsible and they give rubbish reason. I also sent email to [protected]@makemytrip.com twice. forget about the referral amount. they are least bothered even to reply. the biggest cheaters ever. atleast go ibibo credits go cash immediately and never had to call them. hopeless customer service.


thanks.
regards
magician samarth shenoy
limca record holder
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Aug 6, 2021
Complaint marked as Resolved 
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Dear customer

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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