[Resolved] MakeMyTrip India — Flight cancellation and non refund of booking amount

kpmanoj

from Thiruvananthapuram, Kerala

Address:	Gurgaon, Haryana, 695001
Website:	www.makemytrip.com

Sir/madam,

I had booked a flight in Air Pegasus to travel from Trivadrum to Bangalore on 12.09.2016 through makemytrip. The details of my booking are as follows.

Booking ID NF[protected]
Flight No. OP - 106
E-TICKET NO.42BM3K
No of Passengers=3
Amount paid=Rs.4542

Cancellation No: IN1609R6S1717694

Unfortunate i got a mail like my flight got cancelled reason being flight non-operational.

They also called me and told they will refund full amount as the flight becomes non operational.

But till now i dint get any refund from them. Todays date January 20, 2017, almost four months over. There is no proper response from customer care.

Cancelled ticket date : 9th aug 2016
Today's date : 20th Jan, 2017

I kindly request to take necessary action on this.

Note : booked ticket via makemytrip.com

Was this information helpful?

No (0)

Yes (0)

Mar 3, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2017

MakeMyTrip India Customer Care's response Dear kpmanoj,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the refund.

Please note that we did not received any refund from airline till now, how ever being a customer we understand your issue.
As soon as we will receive the refund we will initiate the same.

Regards
Team-MakeMyTripCare.