[Resolved]  MakeMyTrip India — flight cancellation refund - booking id - nn[protected]

I've been contacting MakeMyTrip customer service since last one month to follow up on refund but am not getting any proper response from support team. Last, when I spoke to them, they kept forwarding my phone call from one person to another in the hope that I would disconnect at the end.

Sometimes, they just cut off that moment when they hear 'Jet Airway'.

The booking was made on 11 Mar, 2019 through MakeMyTrip.com website which had been cancelled due to temporary suspension of Jet Airways operations.

The worst part is that their live chat support, It's as good as any Chinese robot. No humans.

Their voice auto-reply keep saying "the refund is being processed and will take 3 business days" ever since the ticket was cancelled.

It’s definitely is not a professional service from MakeMyTrip.

Have already email their concern department but no answers.