MakeMyTrip India — Flight cancelled due to pandemic, but not yet getting refund

I was booked a ticket for my father on March 2020 from Trichy to Kuwait in srilankan airlines. Got confirmation ticket also. Due to this pandemic situation, all international flights were cancelled, makemytrip said I'll refund the money ASAP as per our government order. Still now they didn't refund the ticket money. Even I cross checked with srilankan airlines, they said already return the money to MakeMyTrip. But MakeMyTrip not responding and not provide any updates regarding refund.