[Resolved] MakeMyTrip India — Flight got cancelled, but no refund | |||
Hi, On 1st of Dec 2015, I booked 2 air tickets from London to Chennai (route via London to Delhi and Delhi to Chennai) in Jet AIrways, due to flood in chennai, the flight from Delhi to Chennai got cancelled. When we contacted Jet Airways for the support, they said the amount will be refunded to your broker account (Makemytrip) and I need to get from them and they didn't provided any support at the airport. on the next day I booked 2 new tickets. When I contacted Makemytrip, they didnt provided a valid response and closed the ticket with-out any comments. I tried escalating this issue, but no use. They said they didn't get the money. I am so dis-appointed, was this how the travels give the response to their customers. At last, I lost my ticket money and I paid nearly 20, 000 to reach Coimbatore and from there to Chennai. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
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