[Resolved] MakeMyTrip India — Flight ticket cancelled by makemytrip end without my knowledge

Vinit Kumarr

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122016
Website:	www.makemytrip.com

My Flight ticket was cancelled by the makemytrip end without my prior knowledge. I got two messages from VK-AIRIND one for rescheduling and other about cancellation with reason mentioned that CCU runway is not in working condition.
When I contacted the airlines Air India they informed the ticket was cancelled by makemytrip end.
Now makemytrip is denying the issue.
I got two messages with different PNR and Fight no.
where the fault is please resolve the issue asap.
**My actual booking ID is NF[protected] PNR# YJJCF
**False ID is NF[protected] PNR# YJJEF
Thanks

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Mar 12, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

MakeMyTrip India Customer Care's response Dear Mr Kumar,

Greetings from MakeMyTrip!!

We are sorry to read about the issue, In reference to your complaint regarding the wrong cancellation.
As we have checked and found that we received the cancellation request from your end through website.
Hence we regret that no further refund is possible for booking.
Kindly do let us know for any further assistance required for booking.

Regards
Team-MakeMyTripCare.