MakeMyTrip India — harassment by cheating by the name of "discount"

Address:

Bangalore, Karnataka

I booked an oyo hotel through makemytrip (Mmt) having booking id nh[protected] by playing the total amount in advance. But after reaching the hotel at 11:15 pm the hotelier said that rs. 646 is pending which i need to pay at hotel. The hotelier denied check-in unless i pay the pending amount upfront. I called up mmt customer service who told me to wait for 45 min. After traveling for the whole day i waited for almost an hour at the reception but no response from mmt. I called up again and they put me on line waiting for 35 mins. I finally gave up and paid rs. 646 at hotel to get myself checked in.
I would have made the booking through goibibo but due to attractive discount offer from mmt i booked through them. And ended up paying more due to cheating by mmt.
Mmt should be blacklisted and banned in india.