[Resolved] MakeMyTrip India — heavy charges for hotel booking

Yogesh Walia

from Bengaluru, Karnataka

Website:

Make my Trip

Advance receipt
Voucher no :
[[protected],
[protected]]
Invoice no.
[protected]
Date
06-nov-2018
Place of supply :
Haryana
Booking id:
Nh[protected]
Customer information
Hotel name
The byke old anchor beach
Resort
City
Goa
Travel date
24 dec 2018 - 29 dec 2018
Customer name
Yogesh walia
Contact no.
[protected]
Email id
[protected]@gmail.com
Customer gstin
Unregistered
Customer address
Payment breakup
*accommodation charges
(Including applicable hotel taxes)
Collected on behalf of hotel
Inr 50656.0
Mmt service fees inr 4001.98
Reversal of makemytrip service fee - inr 4001.98
Effective discount - inr 3140.02
Cgst @ 9% inr 0.0
Hr-sgst @ 9% inr 0.0
Total booking amount inr 47515.98
Donation amount inr 5
Grand total inr 47520.98
Wallet utilisation inr 2100.0
This is a computer generated invoice and does not require signature/stamp.
The amount received as donation will be used for the specified charitable causes. Makemytrip will donate the collected amount to makemytrip foundat

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Feb 25, 2019

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Jan 08, 2019

Updated by Yogesh Walia MMT charged 47000 Rs for this hotel...
On enquiring from hotel website we got to know that same accommodation is available for Rs32000 to Rs35000.
When we tried to cancel the booking on MMT it showed that booking cannot be cancelled..
Refund the extra amount charged by MMT

Jan 08, 2019

Updated by Yogesh Walia near about Rs 15000 extra is charged to us by make my trip..
give us the refund...
shutdown this website

Verified Support

Jan 25, 2019

MakeMyTrip India Customer Care's response Dear Yogesh Walia

Greetings from MakeMyTrip

In reference to your concern regarding excess charge against your hotel booking, please be advised that the amount against your booking was charged as per the inventory provided by hotel at the time of booking. We do not have control over hotel’s offline or online rates. And the booking made by customer post checking the cost before booking. There were no hidden charges taken by MakeMyTrip. So, we regret to inform you that no refund would be possible from our end. We thank you for writing to us.

Regards,
Team-MakeMyTrip Care