[Resolved]  MakeMyTrip India — Hotel booking cancelled without a reason and without a prior notice

Address:	North Goa, Goa
Website:	www.makemytrip.com

We booked 3 deluxe rooms (24-3-16 to 27-3-16) in fabhotel anjuna beachfront through makemytrip.com on 3-2-16 for 6 guests. Our booking was confirm and our mode of payment is pay at hotel (5700 rupees for 3 rooms for 3 nights). But when we reach to the hotel they refused to give us rooms saying that our booking is not confirm. We tell them that we got a msg and email regarding confirmation of our bookings from makemytrip but they did not respond and refused again. So we called makemytrip for that but makemytrip agent said us that he will call us back in 10 minutes after checking our status of booking. Still we are waiting for that call. So we are helpless and has to search for another hotel and at midnight we take another hotel. And for that hotel we paid 30000 rupees for 3 nights just becouse of last minute booking. We suffered and faces a financial loss only because of makemytrips unprofessional system. So we demand our rupees 24000 loss from makemytrip.com