[Resolved]  MakeMyTrip India — I haven't received the rewards point

Address:D2-26 Adityanagar township, NTPC kawas, hazira, Surat, Gujarat, 394516

I have made 2 hotel booking on 21st of june 2019 and 26th june 2019. The hotel was grand hyatt goa and carvela beach resort goa. While doing the booking i applied a coupon code hdfc10x2 and have made the payment using hdfc black diner credit card, which was successfully applied. Its been 90 days since then but i havent received my hdfc rewards points. On calling the hdfc bank they are saying we havent received any communication from makemytrip about the same. I have called makemytrip customer care many times and everytime they are just saying we will get back to you. Now neither makemytrip is replying nor hdfc. I am losing a lot of money in form of rewards point here. I had other option also to book hotels from other site, but i choose makemytrip and now they are simply troubling consumers like me.

My trip ids are: nh[protected] and nh[protected]

Regards
Mukund meena
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 18, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear Mukund,
Apologies for the trouble caused to you
In reference to your complained, seems your issue has been resolved from the company side to our recent telephone interaction and email sent to you.
Incase you are not happy with the resolution. Please write to us by clicking on the below link
https://supportz.makemytrip.com/MyAccount/ChatHelp/LPmJpV0aH5JfqdoV1efd
Regards,
Team- MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information