[Resolved] MakeMyTrip India — Incomplete information provided on website & app

Rana PS

from Noida, Uttar Pradesh

Address:	Gurgaon, Haryana, 122026
Website:	www.makemytrip.com

This is regarding a air india booking made for january 2017 in the month of august 2016 for my family, where 2 passengers have middle name and there was no such option for providing middle name while booking and now when i just countercharged with airindia they are denying as they need first name, middle name & last name all information on the ticket while booking.
Now, makemytrip is not accepting their fault and replying to cancel and rebook ticket at my own. Pnr is z51kl for journey date 19 january 2017. They still have lot of time but they are not providing support.

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Dec 24, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2016

MakeMyTrip India Customer Care's response Dear Rana PS

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care