Dec 15, 2016
Updated by Adam Forgash Makemytrip – WORST COMPANY EVER! TRUST ME! STAY AWAY! PLEASE SEE THE HUNDREDS OF COMPLAINTS AGAINST THEM!
We thought we were buying tickets from Dallas to New Delhi? We paid and never received any tickets? They have NO CUSTOMER SERVICE! And they have not returned the money yet, so we can’t buy new tickets! And the prices are going up almost a hundred a day because now it is such short notice for January 1st. We will now have to spend over a thousand more to go to a wedding in India that we could barely afford to go to in the first place, now were screwed! Shame on you makemytrip for making us lose a thousand dollars!
Verified Support
Dec 19, 2016
MakeMyTrip India Customer Care's response Dear Adam,
Greetings from MakeMyTrip!!
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
Dec 20, 2016
Updated by Adam Forgash Booking Confirmation
MakeMyTrip Booking ID - NN[protected]
Booking Date - Mon, 05 December 16
[protected]@yahoo.com
Dec 20, 2016
Updated by Adam Forgash Booking Confirmation
MakeMyTrip Booking ID - NN[protected]
Booking Date - Mon, 05 December 16
[protected]@yahoo.com
Dec 20, 2016
Updated by Adam Forgash Booking Confirmation
MakeMyTrip Booking ID - NN[protected]
Booking Date - Mon, 05 December 16
[protected]@yahoo.com
Dec 27, 2016
Updated by Adam Forgash NO RESPONSE AT ALL! THIS IS THE WORST COMPANY EVER!
Dec 28, 2016
Updated by Adam Forgash Received refund this morning only after American Express stepped-in to help!
Verified Support
Jan 04, 2017
MakeMyTrip India Customer Care's response Dear Adam,
Greetings from MakeMyTrip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care
Verified Support
Jan 07, 2017
MakeMyTrip India Customer Care's response Dear Adam,
Greetings from MakeMyTrip!!
First and foremost please accept our sincere apology for the inconvenience caused to you. In reference to your complaint regarding the failed booking.
We would like to inform you that we tried to connect you thrice on your registered contact number, but your number is not reachable. Hence we request you to share the correct number along with the suitable time to speak to you.
As we have checked and found that full refund of INR 163, 200/- has been processed on 22Dec16 with RRN number#[protected].
Kindly do let us know once the refund received by you.
Regards
Team-MakeMyTripCare
MakeMyTrip Booking ID - NN[protected]
Booking Date - Mon, 05 December 16
[protected]@yahoo.com