MakeMyTrip India — Irresponsible and fraud service | |||
Hi There, I booked ticket(Ticket Number: NN[protected] from south africa to India for round trip, i choosed and paid money for Etihad airways.On Eticket they show Etihad Airways but when i went etihad counter they told me to go to Jet airways.When i went to Jetairways i missed flight, then i wanted to extend the ticket but they couldn't help me to extend my dates they keep on said me to phone later.Customer care people Anil, Akil, Raju on 14 th night spoke to me but they keep on told me to phone later.Because of Makemytrip i lost 30, 000 rupees and 3 days office, total 50, 000 rupees i lost. 1)They gave me wrong information on Eticket 2)They are very care less with Passengers, couldn't help me to extend dates 3)Taking money for expensive airways but giving cheapest airlines services Was this information helpful? | |||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Venkat Konduru,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, we have found that our management team was taking care of your concern and a refund for INR 31614/- has been initiated on 6th January with refund refernece number#[protected]. The same should now be reflecting in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, we have found that our management team was taking care of your concern and a refund for INR 31614/- has been initiated on 6th January with refund refernece number#[protected]. The same should now be reflecting in your account as per your bank processing cycle.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care