[Resolved] MakeMyTrip India — issue with holiday package start and end date | |
Booking id: nl[protected] Booking email id: sushan. [protected]@gmail.com Booking phone number: [protected] Booking name: sushan madelu - even though i have booked for 5 nights and 6 days package, booking confirmation shows 3 days 4 nights – this is wrong - booking confirmation email shows, start date 9th december to 12th december – this is wrong (It should say 9th december to 14th december) - i have contacted customer care many times to get this corrected, what i hear is, assurance every time is that – i will get a call from customer care center by end of the day with correct information (I should have received a call by eod:22nd friday day, this end of the day did not came till today). I have not received a single call from make my trip till now!!! Was this information helpful? | |
Nov 16, 2017 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 07, 2017 MakeMyTrip India Customer Care's response Dear Sushan M, Greetings from MakeMyTrip!! We apologize for the inconvenience. Please accept our sincere apologies for the inconvenience and delay in response. Further, in reference to your complaint while validating the issue we have found that, our concerned team has handled your case and provided you with the booking details and clarifies your doubts regarding your package booking. We hope your concern has been resolved. Thank you for writing to us. Assuring you best of our services. Team-MakeMyTrip Care | |
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