[Resolved]  MakeMyTrip India — jet airways refund not processed and no update

I haven't recieved any communication from the company for 2 months about my cancelled flight by the airlines.
I have been chasing with them in all the possible ways.. Though they dummy seem to care about it.

Last communication recieved was foley's follows:
Booking id: nn[protected]
Dear customer,
As promised, we want to make sure that we are pro-actively sharing an update related to refund against your booking with jet airways. Based on the latest circular (Click here) received by us from the airline:
We have received a formal intimation by jet airways to submit refund applications to them.
We need to complete the claim process by 20 may 2019.
Further, the refund claims will be validated by jet airways within 45 days, as per iata procedures.
We are in process of claiming the refund amount for your booking/s as per the guidelines shared above and we will keep you informed on the progress.

Appreciate your patience and understanding.
Regards
Team - makemytrip
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