MakeMyTrip India — kind attention: ceo/coo of make my trip on the refund money not provided

Address:	122001
Website:	Make my trip

I have had the most pathetic experience with make my trip for my refund for 8 tickets under 4 PNR mentioned below..have still not received my refund and i fail to understand what are they deducting 300 rupeees per ticket that is 2400 ruppess for 8 tickets in my case. What have you done towards my cancellation ..why should i pay you this money. All cancellation process was taken care by go air. A big mistake to book via make my trip. Pathetic customer care and process. No where in the ticket was it mentioned that i need to cancel via make my trip to claim my refund. I directly cancelled my tickets from go air they told me to call make my trip for refund and i did that immediately. I am informed a week back by go air that my refund has already been sent to make my trip. I called make my trip 7 to 8 times but am put on hold for 30 min when asked to speak to a supervisor. Front liners are expremely pathetic and cant solve simple queries.
My refund details given by go air that had been credited to make my trip
Spl80056 ...858
1046...delcmmmt
Spl80056...802
Delcmmmt...1046
PNRs below:UDPGWH
J8PDQT
Z6HFWP
IDFN7R
Total refund amount INR 3752 . Please refund my complete amount. I see no reason to give you a cancellation fee when all i got was inconvenience and you did nothing. Provide me my complete refund and i would like to speak with someone in the management and share my pathetic experience.

I have received a note from go air for my tax credit on ticket i hope you guys dont eat that as well. How can you make money at customer cost..it truly sucks. Never again will i book via your website and surely inform my network of your ways to make money from customers by giving only inconvenience.