[Resolved] MakeMyTrip India — kpn travels

tenrazz

from Kottayam, Kerala

Address:

Madurai, Tamil Nadu, 625011

I booked kpn travels madurai to hosur in 19.11.2017 at 11.00pm via make my trip app but bus not arrive correct time so i asked travel agent ours not told correct answer and use valger words. So i very disappointed and worried. After i check make my trip app not visible to cancel ticket options. I not expect this issue. That a time deprassion. I not travel this bus and very depression

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Dec 30, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Nov 20, 2017

Updated by tenrazz I booked 19.11.2011 nite 11.00pm madurai to hosur in make my trip app but bus not arrive correct time in kpn travels but transport agents not told reason answers and use valgur words so i was very upset after i check it not visible in cancel tickets options so i was very upset and disappoint. I lost 1000 ruppes and disappoint. So further peoples don't book travel at make my trip its app is tie-up fraud travels and no return yous money

Verified Support

Nov 24, 2017

MakeMyTrip India Customer Care's response Dear tenrazz

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

Further, while looking into your concern we have found that a few important details are missing.

Please provide us with the following details: -

Booking id or
E-mail id entered at the time of booking.

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care