[Resolved]  MakeMyTrip India — mmt finance - emi is not visible

Address:560016

He team,

I have opted for the mmt finance - capital float for booking my flight tickets on 7th jul 2019. During the payment option i have selected the monthly emi option for 12 months for the total purchase of inr 89673 for which the monthly emi was approx. Inr 7900. But post my purchase i have never received any intimation regarding my emi payments or the payment schedule for future emis.

During initial period my emi was reflecting in the mmt app but currently it shows only the total amount to which mmt have already started charging inr 30 each day without any intimation. Attached are the screenshots for reference.

Kindly look into the matter and do the needful.

Regards,
Hrishi
[protected]
[protected]@gmail.com
+3 photos
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Oct 6, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
MakeMyTrip India Customer Care's response
Dear Hrishi,

Apologies for the trouble caused to you

We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. We will request you to write your query to [protected]@capitalfloat.com,
[protected]@capitalfloat.com, jatin.[protected]@capitalfloat.com, [protected]@go-mmt.com and our team will get in touch with you.

Regards,
Team- MakeMyTrip Care
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