[Resolved]  MakeMyTrip India — money deducted from account

I had booked a flight ticket from kolkata to mumbai from makemytrip for the 15th of october. The money got deducted from my axis bank account but the site showed transaction could not be completed,. I did not get my ticket. One ticket from mumbai to kolkata got booked but the other one from kolkata to mumbai showed technical error dure to which i lost my money.
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Mar 16, 2020
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2020
MakeMyTrip India Customer Care's response
Dear jai,
Apologies for the trouble caused to you
We're so sorry to hear that your experience with us was not as expected. We never want you to feel like you're stuck with a bad experience. Please share the correct booking ID so that we can assist you further. We are unable to trace the details with the email address and phone number provided by you.
Regards,
Team- MakeMyTrip Care
Complaint comments 

Comments

Hi, we are here to help! We request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/issues/FraudDispute-Disp-ccdcsa.aspx to get more details on the referred topic. Regards, Team Axis Bank.
Worst customer service experience no one picks your call nor even reply you on your email. I am constantly paying all my EMI of make my trip travel finance but now from last 2-3 months its not working even its not appearing on the payment page. There is no option to contact MMT for Travel finance

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