[Resolved]  MakeMyTrip India — money not received due to cancellation of bus

Address:Ahmednagar, Maharashtra

This is yogesh dige who reserved 2 seats (Ac/sleeper) in kaloji travels on 9th march 2019 which costs rs 1920. Bus departure was on 11 march 2019 from ahmednagar to goa and my makemytrip booking id was nu[protected] as well as operator pnr - 44pxxuur. I just had to start my journey on 11 th march from my hometown and suddenly a text massage on my mobile came which showing that due to unavoidable reasons the bus for your trip has been cancelled. I was shocked and had a call with bus operator but he said makemytrip will refund your ticket amount. I did my alternate arrangement of bus at my own. Now i m requesting you to refund my amount. Kindly look into the matter and do the needful.
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Apr 27, 2019
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Mar 26, 2019
MakeMyTrip India Customer Care's response
Dear Yogesh,

Regret the inconvenience!

In reference to your complained, we have asked our team to get in touch with you and resolve the complained.

Regards,
Team- MakeMyTrip Care
Apr 21, 2019
Updated by yogeshdige
Nobody from your team have been contacted to me by now. refund not received
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