[Resolved] MakeMyTrip India — Nf[protected] coupon code not applied | |||||
Very bad experience with makemytrip, extremely disappointed. I booked flights tickets (Nf[protected] on 5th aug 2016 for november' 2016 from bangalore-delhi (To and fro). I applied coupon appfest which was to cashback flat 1500rs on citi bank debit and credit cards. I booked using my citi bank debit card And makemytrip app confirmed my cashback of rs 1500 with a pop up. I proceeded with payment of 8200rs. On successfull payment, i got my tickets on email but did not got any information regarding cashback. I called and these people told me that coupon Is not applied and hence no cashback could be reason though they were unable to provide any reasons for the same. My bookings was fulfilling All the terms and conditions for this coupon. I am extremely pissed off at this application. Last time also, i booked a hotel under free cancellation but on cancelling the voucher due to change in my plan They refused to made the refund They will send fake notifications and will not give the offer promised Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Aug 18, 2016 MakeMyTrip India Customer Care's response Dear richa2203, Greetings from MakeMyTrip!! We are sorry to read about the issue, In reference to your complaint regarding the cash back for APP FEST. As we have checked and found that cash back of INR 1, 500/- has been processed on 10th Aug16. Within 3-4 working days It will get reflect in your account depending upon your bank's processing cycle. Kindly do let us know once the cash back received by you. Assuring Best Services. Regards Team-MakeMyTripCare. | |||||
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