MakeMyTrip India — No Refund after International Flight got Cancelled

Address:

Gurgaon

It is nearly 2 years since the Jet Airways flight booked on Makemytrip.com was cancelled and my refund from Makemytrip is still not forthcoming.

I see that my booking id is now not available on their IVR system or website.
Where is my Refund ?

It is with exasperation I am writing on this forum.

It was a big mistake to book an international flight on Makemytrip.
For 2 years I have serviced an outstanding credit card bill of over 1 lakh, waiting for their refund to come in.

Makemytrip are absolute scam. They have no physical office, so we can't approach them for refund. Other travel agents have refunded their customers. But Makemytrip simply refuses to give Customers money back.

We Customers need to come together or else these online aggregators will continue to abuse Customers.

aggrieved and angry customer,
Sumanth Nath

Cancelled Flight : 9W 118 - 18th May 2019
Booking Id: NN[protected]
PNR TJBMQQ