MakeMyTrip India — No refund of double payment against one air ticket booking

Address:

400101

My name is p k gupta. i reside in mumbai (kandivali-east). to travel from new delhi to vadodara on 19th october 2016, i had booked air ticket through makemy trip india using internet payment (neft).in first booking and payment of rs.4727/- there was no confirmation of booking. hence i tried second time and made neft payment of rs.4727/-. this time ticket booked and i got confirmation. hence i paid 2 times rs.4727/- through neft to makemy trip india against only one ticket. as a proof, there are 2 entries of deduction of rs.4727/- in my bank account.

I booked the complaint on makemytrip site on 26th october i. e. after 7 days of my booking but till date i have not received my payment back in my bank account.

P k gupta
Cell no. [protected] / [protected]
Email id : jnhs. [protected]@gmail.com