MakeMyTrip India — Non Refund of Airfare after suspension of Flights due to Covid-19

Booking ID – NN[protected]
Date of Booking: 15-Jan-2020
Round Trip Flight: Bengaluru-Luxembourg-Bengaluru
Onward Journey Departure date from Bengaluru: 27-Apr-2020
Return Journey Departure date from Luxembourg: 26-May-2020
Total Amount Paid INR: 1, 33, 002 (Rupees One Lakh Thirty Three Thousand and Two only)
(MMT Wallet Credit adjusted Rs. 3, 416 and Through ICICI Bank Credit Card ₹ 1, 29, 586)
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Cancellation done by me on 09-May-2020
Remarks by MakemyTrip: Cancelled on 09 May - Refund is being Processed – We have received your request with reason Flight Non Operational. Our team will get in touch with you in 21-45 days.
But even after 163 days the refund is not effected.
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On 9th October, 2020 I have to cancel the same itinerary once again as the Itinerary was found in MakeMyTrip Portal as an upcoming trip without “Cancelled” remark.
Now, a fresh Remark by MakemyTrip appears: Cancelled on 09 Oct - Refund is being Processed – We have received your request with reason Flight Non Operational. Our team will get in touch with you in 21-45 days.