[Resolved] MakeMyTrip India — not get favourite sheet and food after payment | |||
Dear sir/madam i booked a ticket from your sight nf[protected]. The booking is from patna to indore via kolkata. Due to reschedule of marriage i change my plan to travel and a i had pay a sum of rs 2280/- for the change of date. The fresh date of travel is 17 may 19 that is today. I had paid additional sum of rs 800/- for seat 1a. I had also paid a sum of rs 500/- for food (Rs 250/- from patna to kolkata and rs 250/- from kolkata to indore). When i get boarding pass from indigo counter i found that my seat is 30c. When i request for food the cabin crow of indigo refused to give me food. They told that you had not paid any money for food. Due to this i not feel comfortable in my journey and i get mental and physical fatigue. I want to know who is responsible for the same. I you not provide me the seat which i had paid a sum of rs 800/- and food which i had paid rs 500/- addition then i request you to please refund me extra money charged by you for seat and food. I chat with mrs maya but she refused to help me if you not help me then sorry to say in future i book my hotel and flight tickets from other operator. Was this information helpful? | |||
Jun 22, 2019 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support May 22, 2019 MakeMyTrip India Customer Care's response Dear Lussy, Regret the inconvenience! In reference to your complained, we have initiated the refund of INR 530 on 19-May-19 and the Refund Reference Number for the transaction is #030342. Please note refund would reflect in your account as per bank processing cycle. Regards, Team- MakeMyTrip Care | |||
Add a Comment | |||
39%
Complaints
8076
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
Post your Comment