[Resolved]  MakeMyTrip India — Not giving refund amount

Address:

18th Floor - Tower A,B and 19th Floor-Tower A,B,C Building No. 5, DLF Cyber City, DLF Phase III Gurgaon - 122002 Haryana, India

I booked flight tickets on MMT application and Booking ID is NF[protected]. I received an email from spicejet (Kochi to Ahmedabad) on 3/2/2021 that your flight is cancelled and full refund will be given to your actual method. Spicejet has refunded the full amount of 9786/- to MakeMyTrip India on the same 3/2/2021 evening. After that I called more than 10 times till today for following my refund amount, but experienced like fraudal activity from Makemytrip office representatives. Each new person said to wait for 72 hours every time. Because of that I'm very frustrated in this pandemic situation. I'm attaching some of the proofs with this request. I have so many proofs of call recordings, emails. I hope my query will be resolved shortly. Thanks