[Resolved] MakeMyTrip India — Not received cashback | |||
I had book my tickets through hdfc credit card on 31/07/2016 telephonically through your call centre and the booking person was maninder, i was offered rs. 8000/- (4000*2) cash back for using hdfc credit card. My tickets no. s were 1. in1607b4s1340660 in the name of sai kiran khanna 2. in1607b4s1340657 in the name of sumeet khanna As i was not able to see any amount in my account wallet, i had sent mail to maninder twice but there was no response. then i made call to your customer care, gurpreet was the person i spoke with on friday 07/10/2016, he confirmed that by mistake email has been wrongly entered, so he said that, he has raised a complaint and gave me complaint reference no. 161007/054635 and said that my problem will be sorted out by saturday (08/10/2016) definitely. but to my surprise i did not receive any call or mail or solution for the same. Hope concern person will look into the matter urgently and i will receive the said amount to my, make my trip wallet immediately. Name: sumeet khanna Email: [protected]@gmail.com Phone: [protected] Was this information helpful? | |||
Nov 21, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Oct 21, 2016 MakeMyTrip India Customer Care's response Dear SumpunWe are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your complaint, while validating the issue, we have found that customer's cash back of Inr 8000/ (4000 per booking) was pending and same has now been processed from our end. We thank you for contacting us. Assuring you best of our services. Team-MakeMyTrip Care | |||
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