[Resolved]  MakeMyTrip India — not refunding the flight cancellation amount confirmed by airlines.

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I cancelled my flight 6e-6367 from patna to delhi on 11th march 2019.
Airlines confirmed that they would refund my whole amount.
But after trying several time and convincing mmt customer support that there is refund from airlines they just refunded rs 488 and now i am trying to contact the customer support of mmt no body is entertaining me to have conversation.
Got a mail from airlines which states as :
Further, we would like to inform you that an amount of inr 488 was refunded to the travel agency account on 12th march 2019 and an amount of inr 4550 has been processed today. We would request you to kindly get in touch with the concerned travel agency to claim the refund.

I will attach a screenshot of mail i received from airlines and number of times i tried to contact mmt customer support.

Last conversation i had i was told that my amount will be refunded in a day.
This is unethical behaviour i have to try for two weeks for my refund still no response.

Please help me to get my money back.
Contact no - [protected]