[Resolved] MakeMyTrip India — over charge of hotel room | |
Issue: overcharging of hotel in udaipur. Hotel name: vantara resort and spa, dheekli, udaipur, rajasthan Booking id:nh[protected] Dates: 7th march to 11th march When we booked the hotel in december through make my trip, the price was shown as rs 6000 per night howver when i got the charge it was rs 12000 per night. Even after repeated follow up and escalation within make my trip i have not been refunded with my excess charge rather they are justifying this over charge without any evidence. Help required: to get refund on my excess charge of rs 24000 Was this information helpful? | |
Aug 27, 2018 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Jul 25, 2018 MakeMyTrip India Customer Care's response Dear Laxmish, Greetings from MakeMyTrip We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that with reference to your hotel booking please be noted we have checked the booking logs and those logs generated basis on the booking generations over the site. Please find attached as per logs we only have shown the fare 48981 and same has been charged. No overcharged done. Assuring you best of our services. Team-MakeMyTrip Care  | |
 1 Comment | |
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I reffered my friend kiran make my trip app and didn't got my refferal bonus . My email is [protected]@gmail.com. moreover after signing in my friend also didn't got rs 2000 as announced by the company. Her email id is kiraz.[protected]@gmail.com may the company resolve my problem as soon as possible
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