MakeMyTrip India — Payment made but ticket not issued

I booked two separate tickets on makemytrip for Bengaluru to Delhi (indigo flight on 25th Sep evening). Booking made on 22nd Sep.
First ticket got booked. the second did not though the amount got deducted from my UPI.
Called customersupport multiple times but no support from them.
please refund asap
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MakeMyTrip India customer support has been notified about the posted complaint.
Sep 30, 2021
Updated by rbanga72
MakeMyTrip is not responding. They do not seem to show intent to process refund
Oct 07, 2021
Updated by rbanga72
MMT asked to give them 72 hours to resolve this. Post that no communication or refund
Oct 09, 2021
Updated by rbanga72
To someone at MTM who cares for customer
This simple issue is not yet resolved.it has been two weeks. Kindly inform if you have intentions to refund my amount. You have all details about transaction and should only take hours and not weeks.
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